Yet Another Satisfied Comcast Customer
I often write about crime on this blog, but in this case, I think the criminal was completely justified in her offense: She took a hammer and smashed up a Comcast Service Desk in Manassas because they suck so bad.
“What the hell, I’m 75,” said Bristow resident Mona Shaw about heading into the Comcast office in Manassas with a hammer and using it on a telephone and computer keyboard, after trying for days to have her phone service connected.
From InsideNova here:
Mona Shaw had heard and seen enough from Comcast, her local cable television provider.
After repeated attempts to change her phone service from Verizon to Comcast’s Triple Play during a week in August, the 75-year-old Bristow resident with a heart condition took out her frustrations at the Manassas payment center on Center Street.
Shaw was arrested for disorderly conduct after she took a hammer to several items in the office – all the while saying, “Have I got your attention now?”
While Shaw’s actions Aug. 20 were extreme, the inability of the cable company to finish the job they started at her house is a story told many times over by Manassas customers.
Wow, what a Comcastic response! There are no satisfied customers of Comcast. Only victims. They should sign up for FIOS from Verizon!
I’ve considered FIOS, but Verizon absolutely sucks. from 1998 to 2002 I had their land line (with long distance) and DSL service, they would call me weekly to ask me if I needed long distance or DSL service.
Now I have their wireless service … I am lucky if I get 1 bar on my phone, I cant make a phone call from my own home, I have asked them to fix this problem… they dont care. and when I tried to lower my minute plan from 20 something hundred to 1800, they ignored my request and continued to charge me for the minutes I didn’t want in the first place.
AT&T didnt suck this bad and Alltel is probably better than Verizon. I should have known from the commercials that their service sucked, because that asshole in the glasses is always walking around the planet looking for a signal.
I have had nothing but great service from Verizon both with wireless and with fios. I have never once lost connectivity with FIOS and I have had it almost two years now.
I did have a problem with Verizon’s signal strength, but it turned out it was the crappy phone I was using. I think it was a Samsung. I switched up to a Motorola and I get 5 bars in one of the few gray spots in Northern VA, and I even get service in my dungeon of a basement.
I knew several people with DSL, and they were not always satisfied. I think its a drawback of the technology.
samsung does make crap electronics, thats for sure. I have the LG chocolate (the green one 😛 )
I didnt have a problem with Verizon’s DSL service, it was pretty good, even though it was more expensive than cable (at the time) I had a problem with their customer service. Now I have a problem with both customer service and service in general.
but then again, I live in Florida when the only thing that actually works are the mexicans.